Effective Date: 25/08/2023

Thank you for visiting Core Control Solutions’ website. This Privacy Policy outlines how we collect, use, and protect your personal information. By using our website, you consent to the practices described in this policy.

1. Information We Collect

We may collect various types of information from visitors to our website, including:

1.1 Personal Information: When you interact with our website, we may collect personally identifiable information such as your name, email address, phone number, and company name.

1.2 Usage Information: We collect information about how you use our website, including your IP address, browser type, operating system, referring URLs, and pages visited.

2. How We Use Your Information

We may use the information collected for the following purposes:

2.1 Communication: We may use your contact information to respond to your inquiries, send updates about our services, and provide information you requested.

2.2 Analytics: We analyse usage patterns to improve our website’s functionality and content, as well as to understand user preferences and demographics.

2.3 Marketing: With your consent, we may send you promotional materials and updates about our services. You can opt out of marketing communications at any time.

2.4 Security: We take measures to protect our website and your information from unauthorised access, fraud, and other malicious activities.

3. Data retention

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. We may retain your personal data for a longer period in the event of a complaint or if we reasonably believe there is a prospect of litigation in respect to our relationship with you.

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted service providers who assist us in operating our website and conducting our business. These third parties are obligated to maintain the confidentiality of your information.

5. Your Choices

5.1 Opt-Out: You can opt out of receiving marketing communications from us by following the instructions provided in our emails or by contacting us directly.

6. You Data Protection Rights

Under data protection law, you have rights including:

6.1 Your right of access – You have the right to ask us for copies of your personal information.

6.2 Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

6.3 Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.

6.4 Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.

6.5 Your right to object to processing – You have the the right to object to the processing of your personal information in certain circumstances.

6.6 Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

6.7 You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

6.8 Please contact us at [insert email address, phone number and or postal address] if you wish to make a request.

7. Data Security

We take reasonable precautions to protect your personal information from unauthorised access, alteration, disclosure, or destruction. However, no data transmission over the internet is entirely secure. You use our website at your own risk.

8. Children’s Privacy

Our website is not intended for use by individuals under the age of 12. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us to have it removed.

9. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at info@corecontrols.co.uk / 0844 335 8336.

By using our website, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.