At Core Control Solutions, we understand that fast and effective customer support is absolutely critical for many businesses. Our high integrity solutions are designed to provide inherent levels of reliability and resilience to ensure your business runs smoothly.

Maintenance & Support

We understand that business have different operating models and require a variable level of support.  To reflect our diverse client base and your individual needs we offer bespoke maintenance and support packages tailored to your requirements.

Our support packages vary from a planned annual maintenance visit to a fully comprehensive 24 / 7 / 365 support package with 1 hour response.

Our remote monitoring facilities allow us to monitor your plant or multiple sites remotely across secure VLANS from our head office. This facility allows us to monitor trends in plant performance and provide advice to the plant operator on likely problem areas in advance of plant failure.

From our head office we are also able to access the plant controllers and provide realtime diagnosis to problems that the plant may be experiencing without the additional time/cost of mobilising to site. Our business is to keep your business efficient and effective; you can be assured of our commitment to the highest levels of customer service delivered by our highly qualified and experienced staff.

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Our project portfolio
includes:

  • Bespoke customer focused maintenance and support packages
  • 24/7/365 Telephone support and call out
  • Remote plant monitoring and diagnostics
  • Free 9 to 5 telephone support and advice
  • Facility for Off-site storage of client software
  • Training packages available for your in-house engineers
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